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LEVERAGING COMMUNITY TALENT
May 28th

SAN JOSÉ PUBLIC LIBRARY'S PARTNERSHIP WITH eBAY, CALIFORNIA, USA
Jill Bourne, City Librarian, outlines how the Library worked with international corporation eBay to design a new online and app tool for public participation in the traditional Summer Reading Program, and increased involvement to record levels. Jill and colleagues describe the process of securing highly skilled volunteers, positioning an organization to attract partners, and the internal assets that are needed to manage these relationships effectively. The app is now being adopted by other U.S. libraries.

BERRIMA HISTORICAL MUSEUM, NEW SOUTH WALES, AUSTRALIA
Harlan Hall, a recently-retired engineer and former General Manager of the Sydney Maritime Museum, initiated and project managed the building of a newly-opened exhibition hall attached to a local historical Museum. Harlan details his own volunteering expertise and impact - as well as that of the 50 or so other volunteers involved, including local professionals and tradespeople. He gives his tips on finding and persuading volunteers and the importance of: using volunteers within a clear business process; freedom for volunteer project managers; understanding what volunteers can/cannot do; measuring and reporting donated time; and training volunteers.

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